November 2025

Release Date: 13th November 2025

Release ID:861

Enhancements:

  • Added a table on the Members page to display survey responses and tickets for each member.

  • Added SurveyId Column in Search Page.

  • Added email functionality for ticket updates.

October 2025

Release Date: 28 October 2025

Release ID: 860

Enhancements:

  • Added TicketsTab in the Department Page.

  • Modified Get NPS by Generation logic to list results by generation in ascending order.

  • Added a condition to fetch only Live Surveys when enabling AI Insights.

Release Date: 21 October 2025

Release ID: 859

Enhancements:

Implemented a Ticket Reminder Job:

  • Checks open and in-progress tickets with pending reminders.

  • Calculates days since the last activity.Sends reminder emails to the assignee and creator when the first or second reminder is due.

  • Added a Card in AI Insights for Scores by Generations.

  • Added DeliveryMethod.Mail support in CsvInviteExtensions.

Release Date: 01 October 2025

Release ID: 858

Enhancements:

Tickets Module Enhancements:

  • Added export functionality to the Tickets Listing Page and Tickets Dashboard.

  • Modified Manager permissions on the Comments Page to allow only Approve and Create Ticket actions.

  • Removed the Delivery Method column from the Ticket Management Page and fixed alignment issues.

  • Updated the Department Card label from "This Month" to "Selected Period" for better clarity.

September 2025

Release Date: 30 September 2025

Release ID: 857

Enhancements:

Ticket System Enhancements & Help Sections:

  • Enhanced Ticket System UI and added a Reopen option.

  • Member details are now visible in the Tickets Manage page.

  • Updated Comment Rules so comments are not auto-approved for Relationship Surveys.

  • Added Ticket List to the Survey Responses Page.

  • Added Help Sections for AI Insights and Ticket Status.

Release Date: 11 September 2025

Release ID: 856

Enhancements:

Manager Access & UI Improvements:

  • Managers can now see the Pending and Archive panels (Read-Only Access).

  • Radio Display Type is now editable in Live.

  • Added Hyperlinks in SurveyId, SurveyTitle, and SurveyResponse fields for quicker navigation.

Release Date: 05 September 2025

Release ID: (851–855)

Enhancements:

  • Ticket System for Survey Responses.

  • Fixed generation mapping issue for null DateOfBirth cases.

  • Resolved UTF encoding issue preventing file uploads to Senso Endpoints.

  • Added Invite Statistics based on Email and SMS (not Delivery Method).

August 2025

Release Date: 14 August 2025

Release ID: 850

Enhancements:

Automated Annual Survey Sync with Senso:

  • Added a feature to automatically send annual survey responses to Senso when AI Insights is enabled.

Release Date: 14 August 2025

Release ID: 849

Enhancements:

Senso API Logic Enhancements:

  • Updated Senso API logic for improved data handling.

  • Added real user comments in Feedback Highlights.

Release Date: 14 August 2025

Release ID: 848

Enhancements:

Email Template & Access Enhancements:

  • Updated email templates with client-specific palette colors and refined styling.

  • Restricted staff access in StatController.cs so staff can view only their own scores.

  • Managers and above retain full department-level access.

July 2025

Release Date: 30 July 2025

Release ID: 847

Enhancements:

Year of Birth Support & Delivery Logic Update:

  • Introduced a dedicated column to store Member Year of Birth.

  • Updated database tables, EF mappings, and queries accordingly.

  • Application now supports both full DOB and 4-digit year input formats.

  • Modified Delivery Method logic based on the presence of valid email or mobile fields.

Release Date: 15 July 2025

Release ID: 846

Enhancements:

Invite Validation Enhancement:

  • Introduced validation checks for both Member Email and Mobile fields.

  • Ensured correct format and field presence depending on configuration (instead of relying on Delivery Method field).

Release Date: 15 July 2025

Release ID: 845

Enhancements:

Shareable AI Insights Link:

  • Added a "Share AI Insights" feature allowing users to generate a public link for non-logged-in viewers.

  • Displays a static snapshot view of AI Insights at the time of sharing.

Release Date: 15 July 2025

Release ID: 844

Enhancements:

Performance Optimization for Transaction Survey Dashboard:

  • Fixed Timeline Card slowness by filtering responses early in queries.

  • Reduced memory usage and data load significantly.

Release Date: 04 July 2025

Release ID: 843

Enhancements:

Invite File Enhancements:

  • Send invites based on the availability of a valid Email or Mobile number.

Updated logic to accept Modified Date of Birth (DOB) in both formats:

  • Valid 4-digit year (e.g., 1985)

  • Full date (e.g., 12/05/1985 or 1985-05-12)

June 2025

Release Date: 05 June 2025

Release ID: 842

Enhancements:

Smiley Image Option for Yes/No Questions:

  • Added support for smiley image options in Yes/No questions, while retaining the existing radio button option for flexibility.

Release Date: 03 June 2025

Release ID: 841

Enhancements:

Date Range Comparison for AI Insights Page:

  • Added support for selecting both a primary and a comparison date range on the AI Insights page.

  • Insights are now retrieved in real-time from the Senso API based on the selected date ranges and filters, replacing the previous method of database push from Senso.

May 2025

Release Date: 23 May 2025

Release ID: 840

Enhancements:

Permission Update for Comments Tab: Updated the default permission level for the Comments tab from 'Admin' to 'Manager'.

Release Date: 02 May 2025

Release ID: 839

Enhancements:

Access Control Updates: Access level changed from SuperAdmin to Admin.

Trends Tab: Removed the “Beta” label from the tab title.

Test Email Tooltip: A tooltip has been added to the Test Email section, to clarify messaging related to disabled checkboxes.

Comments Tab Enhancements:

Permissions Updated: Actions such as Pin Comments, Add Tags, and Archive Comments are now available to users with the Manager role in addition to existing roles.

UI Behavior Adjustment: Added a conditional check to display the "Archive" action exclusively for Managers, preventing overlap with Admin-specific UI behavior.

March 2025

Release Date: 27 March 2025

Release ID: 838

Enhancements:

Renaming of Response Analysis: The "Response Analysis" section in Clients and related pages has been renamed to "AI Insights" to better align with its functionality and purpose.

Expanded Access to AI Insights: AI Insights are now available to Admins and Super Admins, ensuring key stakeholders have access to detailed analytics for enhanced decision-making.

Validation of Notification Checkbox in TestEmail: The notification checkbox within the TestEmail functionality has been validated to apply exclusively to the email field.

Release Date: 04 March 2025

Release ID: 837

Enhancements:

Date and time changes have been implemented, and the static textbox has been removed from the Trends Summary in AI Insights.

Release Date: 03 March 2025

Release ID: 836

Enhancements:

Test SMS Feature for Sending Invites: Introduced a "Test SMS" feature that enables users to send test invitations via SMS.

February 2025

Release Date: 28 February 2025

Release ID: 835

Enhancements:

NPS Dashboard Implementation with AI Insights:

  • Enhanced the Net Promoter Score (NPS) dashboard by integrating AI-driven insights, enabling deeper analysis and improved decision-making.

  • Utilizes AI to analyze NPS data and provide meaningful insights.

  • Delivers an Executive summary of overall NPS performance.

  • Segments scores based on key demographics and categories.

  • Identifies trends and fluctuations in NPS over time.

  • Highlights key feedback by detecting recurring customer sentiments.

  • Provides AI-driven actionable insights to improve customer satisfaction and business strategies.

Release Date: 05 February 2025

Release ID: 833, 834

Enhancements:

NPS Dashboard Implementation with AI Insights:

MonthlyInsights Backend: Retrieve data from Senso, store it in the database, and support the implementation of the NPS dashboard.