June 2025

Release Date: 05 June 2025

Release ID: 842

Enhancements:

Smiley Image Option for Yes/No Questions:

  • Added support for smiley image options in Yes/No questions, while retaining the existing radio button option for flexibility.

Release Date: 03 June 2025

Release ID: 841

Enhancements:

Date Range Comparison for AI Insights Page:

  • Added support for selecting both a primary and a comparison date range on the AI Insights page.

  • Insights are now retrieved in real-time from the Senso API based on the selected date ranges and filters, replacing the previous method of database push from Senso.

May 2025

Release Date: 23 May 2025

Release ID: 840

Enhancements:

Permission Update for Comments Tab: Updated the default permission level for the Comments tab from 'Admin' to 'Manager'.

Release Date: 02 May 2025

Release ID: 839

Enhancements:

Access Control Updates: Access level changed from SuperAdmin to Admin.

Trends Tab: Removed the “Beta” label from the tab title.

Test Email Tooltip: A tooltip has been added to the Test Email section, to clarify messaging related to disabled checkboxes.

Comments Tab Enhancements:

Permissions Updated: Actions such as Pin Comments, Add Tags, and Archive Comments are now available to users with the Manager role in addition to existing roles.

UI Behavior Adjustment: Added a conditional check to display the "Archive" action exclusively for Managers, preventing overlap with Admin-specific UI behavior.

March 2025

Release Date: 27 March 2025

Release ID: 838

Enhancements:

Renaming of Response Analysis: The "Response Analysis" section in Clients and related pages has been renamed to "AI Insights" to better align with its functionality and purpose.

Expanded Access to AI Insights: AI Insights are now available to Admins and Super Admins, ensuring key stakeholders have access to detailed analytics for enhanced decision-making.

Validation of Notification Checkbox in TestEmail: The notification checkbox within the TestEmail functionality has been validated to apply exclusively to the email field.

Release Date: 04 March 2025

Release ID: 837

Enhancements:

Date and time changes have been implemented, and the static textbox has been removed from the Trends Summary in AI Insights.

Release Date: 03 March 2025

Release ID: 836

Enhancements:

Test SMS Feature for Sending Invites: Introduced a "Test SMS" feature that enables users to send test invitations via SMS.

February 2025

Release Date: 28 February 2025

Release ID: 835

Enhancements:

NPS Dashboard Implementation with AI Insights:

  • Enhanced the Net Promoter Score (NPS) dashboard by integrating AI-driven insights, enabling deeper analysis and improved decision-making.

  • Utilizes AI to analyze NPS data and provide meaningful insights.

  • Delivers an Executive summary of overall NPS performance.

  • Segments scores based on key demographics and categories.

  • Identifies trends and fluctuations in NPS over time.

  • Highlights key feedback by detecting recurring customer sentiments.

  • Provides AI-driven actionable insights to improve customer satisfaction and business strategies.

Release Date: 05 February 2025

Release ID: 833, 834

Enhancements:

NPS Dashboard Implementation with AI Insights:

MonthlyInsights Backend: Retrieve data from Senso, store it in the database, and support the implementation of the NPS dashboard.