March 2025
Release Date: 27 March 2025
Release ID: 838
Enhancements:
Renaming of Response Analysis: The "Response Analysis" section in Clients and related pages has been renamed to "AI Insights� to better align with its functionality and purpose.
Expanded Access to AI Insights: AI Insights are now available to Admins and Super Admins, ensuring key stakeholders have access to detailed analytics for enhanced decision-making.
Validation of Notification Checkbox in TestEmail: The notification checkbox within the TestEmail functionality has been validated to apply exclusively to the email field.
Release Date: 04 March 2025
Release ID: 837
Enhancements:
Date and time changes have been implemented, and the static textbox has been removed from the Trends Summary in AI Insights.
Release Date: 03 March 2025
Release ID: 836
Enhancements:
Test SMS Feature for Sending Invites: Introduced a "Test SMS" feature that enables users to send test invitations via SMS.
February 2025
Release Date: 28 February 2025
Release ID: 835
Enhancements:
NPS Dashboard Implementation with AI Insights:
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Enhanced the Net Promoter Score (NPS) dashboard by integrating AI-driven insights, enabling deeper analysis and improved decision-making.
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Utilizes AI to analyze NPS data and provide meaningful insights.
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Delivers an Executive summary of overall NPS performance.
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Segments scores based on key demographics and categories.
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Identifies trends and fluctuations in NPS over time.
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Highlights key feedback by detecting recurring customer sentiments.
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Provides AI-driven actionable insights to improve customer satisfaction and business strategies.
Release Date: 05 February 2025
Release ID: 833, 834
Enhancements:
NPS Dashboard Implementation with AI Insights:
MonthlyInsights Backend: Retrieve data from Senso, store it in the database, and support the implementation of the NPS dashboard.